Welcome to the Watton Medical Practice
You are still able to book your flu vaccination. These can be booked face to face, by telephone or online.
This surgery is working with NHS England to offer extra weekday GP appointments to see a GP at short notice over the winter period. These extra appointments will be available on the day only by ringing reception on 01953 881247. This service is available for the period 2nd January to 19th January 2018.
Please see our News link page for information on the NHS Improved Access to GP service.
Failure to attend appointments
The number of patients failing to attend for their appointment causes others to have to wait longer than would otherwise be necessary to be seen and it is extremely wasteful of clinicians' time, In an attempt to try and resolve this the practice has developed the following policy:-
If you fail to attend appointments without informing us we will write to you asking if there are any specific problems preventing you from letting us know.
If you repeatedly fail to attend for appointments you may be removed from the practice list and have to find an alternative GP practice.
Our dedicated team are here to treat those with minor ailments that occur as well as providing specialist management of long term conditions and clinics covering a wide range of healthcare issues.
Once registered, patients and healthcare staff work together to ensure the most appropriate care is provided.
In order to ensure our surgery provides the service our patients want and deserve over the years to come, we have come together with two practices in nearby Thetford to form the Breckland Alliance. This means that staff from the Grove surgery and the School Lane surgery in Thetford will sometimes work at Watton, and all three surgeries' will develop new ways of working to ensure the best possible service for patients.
As part of this we will be investing in attracting, training and retraining new staff - doctors, nurses and other specialists to strengthen Watton and the other surgeries'.
We would like to thank you for bearing with us during those difficult times of the past few years and we look forward to working with you to build services and surgeries' which we can all be proud of.
If you would like more information on patients rights to General Medical Services please visit our: Practice Charter.pdf
(Site updated 20/12/2017)